1 Reply Latest reply on Mar 30, 2018 4:53 AM by Rien Heidt

    Subscribing to a dashboard with a custom view

    Rien Heidt
    Rien Heidt Mar 29, 2018 11:52 AM

      I am trying to get my users to use both custom views and subscriptions. We're currently using 10.2

      They can create a custom view with the right filters. They can set up a subscription and select 'Entire Workbook'.

      And it's emailing them just the dashboard that the custom view was saved under. Without a custom view, it's emailing the entire workbook.

       

      What am I missing?

        • 1. Re: Subscribing to a dashboard with a custom view
          Toby Erkson
          Toby Erkson Ambassador Mar 29, 2018 2:47 PM (in response to Rien Heidt)

          This is how I'm understanding your question:

          Users can create a custom view and save it, then set up a subscription, select 'Entire Workbook', and it's emailing them just the dashboard that the custom view was saved under, which is not expected as it should email the entire workbook.  A workbook without a custom view in it, and selecting 'Entire Workbook', is emailing the entire workbook as expected.

          I tested in 10.5.2 and I can create a custom view, save it, and subscribe to it as just for the worksheet or for the workbook, so this may be a pre-10.5 issue.

           

          What is the exact version of 10.2?  10.2.1 or 10.2.2 or 10.2.3 or ???

          1 of 1 people found this helpful
          • 2. Re: Subscribing to a dashboard with a custom view
            Rien Heidt
            Rien Heidt Mar 30, 2018 4:53 AM (in response to Toby Erkson)

            Yes, you phrased that way better than I did!

             

            We are 10.2.0

             

            It's good to know it might be an issue and not a step that I'm missing.