2 Replies Latest reply on Mar 26, 2018 7:01 AM by Damone Tillman

CONNECTION REFUSED error after upgrading server to Tableau 10.5.2

Damone Tillman Mar 15, 2018 11:10 AM

Hello -

We just upgraded our Tableau server from 10.4.x to 10.5.2 and we are not able to connect to our site. I have noticed 3 things.

1. ERR_CONNECTION_REFUSED when trying to access the site

2. We no longer have a tabadmin.exe application. It's gone

3. The Tableau Server License Manager Service will not start.

Has anyone else seen this? We are on Windows Server 2012 R2

1. Re: CONNECTION REFUSED error after upgrading server to Tableau 10.5.2

Amber Loranger Mar 23, 2018 2:34 PM (in response to Damone Tillman)

Hi Damone,
In this situation, I would recommend contacting technical support: Support Case | Tableau Software
make sure you include details about the impact and whether it is a production or development environment.

- Amber
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2. Re: CONNECTION REFUSED error after upgrading server to Tableau 10.5.2

Damone Tillman Mar 26, 2018 7:01 AM (in response to Amber Loranger)

Good morning,
Thanks for your reply. I did enter a ticket with Tableau and they are researching the issue. I was trying to see if I could get lucky on the forum in the interim.

Damone
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