2 Replies Latest reply on Mar 15, 2018 8:08 PM by bramha lanka

    Vizalerts installation problem

    bramha lanka

      Hello everyone,

       

      i am installing vizalerts in machine where tableau server installed and i have set up trusted authentication through tabadmin set wgserver.trusted_hosts by giving host name of tableau server

      i configured the vizalerts yaml file,now while running the vizalerts.exe file. i am getting error as follows

       

       

       

      2018-03-09 18:35:13 - [DEBUG] - using SSL and verifying cert using certfile C:\\

      Program Files\\Tableau\\Tableau Server\\SSL\\dev_tableau_com_cert.cer

      2018-03-09 18:35:13 - [ERROR] - URLError generating trusted ticket: [SSL: CERTIF

      ICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)  Request details: Se

      rver: dev.tableau.com, Site: , Username: Brahmareddy.Lankapothu, Url: https:/

      /dev.tableau.com/trusted, Postdata: username=Brahmareddy.Lankapothu.

      2018-03-09 18:35:13 - [ERROR] - URLError generating trusted ticket: [SSL: CERTIF

      ICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)  Request details: Se

      rver: dev.tableau.com, Site: , Username: Brahmareddy.Lankapothu

       

      mail via SMTP server: Connection unexpectedly closed

      2018-03-09 18:29:50 - [ERROR] - Unknown error-sending exception alert email: Con

      nection unexpectedly closed

      2018-03-09 18:29:50 - [ERROR] - An unhandled exception occurred: Traceback (most recent call last)

       

      i am attaching my vizalerts config file,please let me know where i am wrong in configuration

       

      Note: I am using the certificate which is used by tableau server i.e "C:\\Program Files\\Tableau\\Tableau Server\\SSL\\dev_tableau_com_cert.cer"

       

      Can some one please working dev config file,also please share steps performed to overcome ssl issue

       

      Any help could be highly appreciated.

       

      Thanks

      Brahma