When attempting to create or refresh an extract from redshift database .Error shows Communication with tableau protocol server process was lost and showing app crashed
After that an error message as below.
An error occurred while communicating with the data source.
The connection to the data source might have been lost.
Updated the ODBC driver from amazon ,still the same issue persists.
Tableau Server Version : 10.5.0 (10500.18.0109.1050) 64-bit Windows
Tableau Desktop : 10.5.1 64 Bit
Amazon Reshift ODBC driver 64 Bit version :22.214.171.124
Is this a single node or distributed installation? Make sure the driver's installed on all nodes.