4 Replies Latest reply on Feb 20, 2018 10:03 AM by Winthrop Hayes

    Unable to install Tableau Server, backup needed even though it is a fresh install

    Benjamin Blaye

      Hi everyone,

       

      I'm trying to install Tableau server on a virtual machine, which had never had any install before. However, I run into this error : Tableau Setup cannot locate the backup file created by uninstall.

       

      First time I tried to install it, I had an error ; after then, it has always asked me to 'copy my backup' in a specific folder, which I can't because I don't have any. Anyone experienced a similar problem here ?

       

      Thanks,

      Ben