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    extracts are failing and unable to download the published dasa

    anil saini

      Hi Experts,

       

      I had created an extract data connection and publish it to the server via publish data source option.

      And I had one of my workbook using that published data source. It was working fine until now.

       

      1) But now what happens, these published data sources start failing, see below snapshot

      below is the error log

       

      Task ID:  2314608

      Task:  Refresh Extracts

      Status of Task:  Error

      Started At:  2/4/2018 4:05:49 PM

      Completed At:  2/4/2018 4:05:49 PM

      Runtime:  0 sec

      Priority:  1

      Backgrounder:  localhost

      Backgrounder ID:  localhost:0:1

       

      com.tableausoftware.nativeapi.dll.TableauException: Fatal Error(1,1): invalid document structure (id: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\temp\TableauTemp\2617403944\datasourceRefreshRepo432067682261434477.tds)

      Fatal Error(1,1): XML document cannot be empty (id: C:\ProgramData\Tableau\Tableau Server\data\tabsvc\temp\TableauTemp\2617403944\datasourceRefreshRepo432067682261434477.tds)

      Errors occurred while trying to load the data source "". The load was not able to complete successfully.

       

       

      2) Also, I am trying to download that data source, see below how I am doing it. and it gives me HTTP 500 error

      see the error:

       

       

      Can anyone help me why this is happening?

       

       

       

      TIA

      Anil Saini

      (Zyifers)

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