2 Replies Latest reply on Jan 16, 2018 7:20 AM by Aaron Beymer

    Unable to open any xls or xlsx files in Tableau 10.5

    Bharat Bhushan Verma

      I upgraded my Tableau installation from 10.4 to 10.5. Ever since then I am not able to open my excel files. It gives the following error.

       

      • An error occurred while loading the data.
      • [4] PQresultStatus: 7 ERROR: unknown collation 'en_MY_CI' [SQL State: 42601] [Severity: ERROR] [Primary message: unknown collation 'en_MY_CI']

       

      Please advice. These files were absolutely fine in Tableau 10.4

       

      regards

      Bharat