1 Reply Latest reply on Dec 21, 2017 5:56 AM by Chuck Stevens

    Issue facing while upgrading to Tableau 10.4

    sai lakshmi

      Hi All,

       

      Recently am trying to upgrade from tableau 10.2 to tableau 10.4.But am getting an error while upgrading and it's stopping me to use tableau.So I unistalled and tried again.Still facing the same issue.Hence format my OS and tried to install Tableau 10.4 but no luck again.However am able to use tableau 10.2 after formatting my os.But I would like to upgrade to Tableau 10.4.

       

      The error. am getting is as follows:

       

      "The program can't start because api-ms-win-crt-runtime-11-1-0.dll is missing from your computer.Try reinstalling the program to fix this problem."

       

      Can any one provide a solution for this.

       

      Appreciate your help in advance!

       

      Thanks & Regards

      sai lakshmi