1 Reply Latest reply on Dec 11, 2017 11:04 AM by patrick.byrne.0

    False positive on Tableau Server extract failure

    David Weinberger

      Today I received a number of emails from Tableau Server indicating an extract failed to update. However, on investigation, I found that the extract updated fine, and the server itself has no trace of an error occurring (no notification or note in the error log, etc). Has anyone had this "false positive" extract failure situation before?

        • 1. Re: False positive on Tableau Server extract failure
          patrick.byrne.0

          Hello David,

           

          I have not had a false positive situation occur like this before. There could be a couple reasons the error did not appear in the logs. The logs on Tableau Server had not been cleared at all? Some customers run weekly or daily log cleanups up to help manage disk space.

           

          Additionally, I am curious what the error was that was stated in the email address? If possible a screenshot of the error in the email would be great.(As this is a public forum, please make the screen shot is of non-sensitive data)

           

          Hope this helps!

           

          Cheers,

          Byrne, Patrick