Hello.

We are trying to publish a embeded view on ours site and we are trying to use trusted authentication.

we are using https://us-east-1.online.tableau.com/api/2.0/auth/signin and sucessuly generate token .

Then with this token we are trying to access view  by access https://us-east-1.online.tableau.com/trusted/[TOKEN]/t/[SITENAME]/views/[VIEWNAME]

Using url w/o trusted authentication , it works fine.

But when trying to use trusted authentication, we receive folowing ERROR mensage:

"

• Could not locate unexpired trusted ticket

"

Important information,. This is a cloud server Tableau, we don´t have access to configure server.

Anyone have a comments to solve this issue ?

thanks in advance.