Send the workbook or at least sample of your data .. your calculation mention some field (Total, escalation, core, etc) all not clear ...
I appreciate you mentioning my name among others, but I don't think it's entirely necessary. The community of users that frequent the Forums is always eager and ready to help if we can, even if you don't specifically call out individuals! If there's particular feedback you're looking for from someone specific, by all means try to reach out to them. However, I can't think of a question that would require the combined expertise of each individual you mentioned.
Thanks for using the forums to get your questions answered. That's how I (and so many others) learned our way, and continue to do so. We're always here to help you out!