11 Replies Latest reply on Nov 13, 2017 9:50 AM by Jeff Strauss

    Help with logs

    Atul Bhagwat

      Hi Folks,


      We have a 3 node Tableau server ( Primary + 2 Workers)

      Today morning, we got notifications from the server from one of the worker nodes



      November 13, 2017 8:03:16 AM EST

      Gateway service, nxxxxxx.us.domain.com:80


      November 13, 2017 8:03:31 AM EST

      Gateway service, nxxxxxxx.us.domain.com:80


      Verified that this was not a scheduled restart.

      No tabadmin script ran during that time.


      Checked that particular worker node.

      Task manager did not show any server restart. ( checked UP time of the server)

      However, the clustercontroller logs do not give any info, as to what could have triggered the tableau node to restart.


      Where should I dig in more to find answers?



      Atul B