did you try stop the tasks VizQL.exe, Backgrounder and data servers?
Hi Jim...we are having exact same issue where the server status says VizQl server, Backgrounder and Data Server is down. Do you know what was the resolution of the issue? Any help would be really appreciate. Thanks...
I had a similar problem and followed these steps that helped me to bring the all processes back to active.
- Stopped the server
- Change the configuration for VizQL server from 2 to 1
- Started the server
- Enter the licence key (else the server status page will show unlicensed error)
- Note: This does not bring the site back but this step is for 'tricking' VizQL server
- Stopped the server again
- Change the VizQL configuration from 1 to 2 now.
- Start the server
- Enter the license key
This steps did bring back the server back to active for us. Posting to see if this helps who faces the same problem. Thank you so much.