2 Replies Latest reply on Oct 6, 2017 9:21 AM by maneesh.gaddam

    Tableau Server Initialization Failed

    maneesh.gaddam

      Hello,

       

      I'm trying to install Tableau Server on our dev server and I'm facing this error that says "Tableau Server Initialization failed". I was looking through tadadmin logs and it says

       

      The driver encountered an unknown error: org.postgresql.util.PSQLException: FATAL: no pg_hba.conf entry for host "xx.x.xx.xxx", user "tblwgadmin", database "postgres", SSL off

      2017-10-04 10:59:11.912 -0700_DEBUG_<Server-Name>:_pid=3992_0x340a8894__user=__request=__ RuntimeError: The driver encountered an unknown error: org.postgresql.util.PSQLException: FATAL: no pg_hba.conf entry for host "10.1.12.215", user "tblwgadmin", database "postgres", SSL off

       

      I tried installing 10.4 first and then 10.3.3 and ran into same issue. I followed the steps in this article and our admin account does look like it has access.

      Error "Tableau Server initialization failed." in Configuration and Initialization Window During Install | Tableau Softwa…

       

      Let me know if you guys have a solution, Thank you for your time!