1 Reply Latest reply on Sep 11, 2017 3:45 PM by Carisa Chang

    Trust Authentication question

    Allan Marcus

      I am just starting with Trusted Authentication, and I don't understand something. I get a ticket, then build embedded URL with that ticket. The ticket is good for just a few minutes.

       

      What happens after the user opens the web page, looks at the page, gets a 10 minute phone call, then tries to interact with the web page? From my testing, the user gets a error message about an expire ticket (technically that the server cannot find an unexpired ticket).

       

      What am I missing?