2 Replies Latest reply on Sep 12, 2017 7:48 PM by Jeff D

    SCRIPT5007: Unable to get property 'substr' of undefined or null reference

    K C

      I have an embedded workbook on a website using an iframe. One of my co-workers hasn't been able to see the workbook (yes, he has access/permissions/etc.) while others can. We've tinkered around with his browser settings (running IE 11) to no avail. When we checked the network tab in the Developer options, this message appeared:

       

      SCRIPT5007: Unable to get property 'substr' of undefined or null reference
      File: viz_v1.js, Line: 1, Column: 11902

       

       

      Any suggestions on how to remedy this? We are running Tableau Server 10.3. Thanks!

       

      -KC