1 2 Previous Next 17 Replies Latest reply on Aug 16, 2017 5:25 PM by Yuriy Fal

    Can't download workbook - download won't start

    Tiago Nasi

      Hello,

       

      When i click to download the workbook  (its a large one), tableau server website starts to load but the download never start. If i try with other workbooks it works but with the one i need this problem happen.

       

      I'm allowed to download it, so its not a permision problem.

       

      Does anyone know anything that could help?

       

      EDIT: after 1 hour waiting website loading it says  INTERNAL ERROR, but i still don't know what to do

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