1 Reply Latest reply on Jul 26, 2017 6:24 AM by Russell Christopher

    Oracle connection - Database name(Not working on server) VS Host name(Working on server)

    Sunil Tikar

      Hello Guys,

       

      First of all here is the dummy TNS entry

       

       

      What we can do from tableau desktop --

       

      1. Tableau desktop users are using  " ABCDEF4H " as server name and making the connection to database successfully and can publish report based on that to tableau server.

      2. Tableau desktop users are using "jkly15d-scan.test.bank.net" as server name and making the connecting to database and can publish report based on that to tableau server.

       

      Issue -

      On server only report which is working is the one which was published using " jkly15d-scan.test.bank.net" as server name NOT the report which was published using " ABCDEF4H "

       

      Do anyone has any idea how we can fix this so that tableau server can render report which was published using "ABCDEF4H " ?

       

      Thanks,

      Sunil Tikar