4 Replies Latest reply on Jul 27, 2017 4:05 AM by Tom W

    The Tableau Bridge client is not connected. Ask your site administrator to repair the client

    Sivasankar Muthusamy

      Hi

       

      Experiencing below error with Tableau bridge client.  I am trying to connect my database using the tableau bridge client. The database is on cloud but its maintained in a private VPC, its deemed as Local within our network.

       

      The Tableau Bridge client is not connected. Ask your site administrator to repair the client

       

           The Tableau Bridge client is not connected. Ask your site administrator to repair the client. Unable to connect to the server "XXX.XXX.XX". Check that the server is running and that you have access privileges to the requested database.

      • class DOMException
      • Unable to connect to the server "dub01.online.tableau.com". Check that the server is running and that you have access privileges to the requested database.

       

      Above error appear while publishing  the data source with "Maintain Connection to a Live data source  " option. Tableau bridge client runs on the AWS instance.