1 Reply Latest reply on Jul 19, 2017 10:05 AM by Patrick Van Der Hyde

    Calculate Monthly Opened Tickets

    Noreen O'Rourke

      I need to calculate aging ticket within my datasource from the start of the year

       

      Showing Records That Fall Within a Period of Time | Tableau Software

       

      I looked at the above document and it lists all the tickets but I would like to be able to see (Opened ) aging tickets monthly.

       

      The datasource includes start date and resolved date, so if it is resolved within the month then it will not be listed on the aging report.

       

      example:

       

      If it is opened on the 20th June and has not been resolved on the 1st July then it will be added to the report.