1 Reply Latest reply on Jul 19, 2017 10:05 AM by Patrick Van Der Hyde

    Calculate Monthly Opened Tickets

    Noreen O'Rourke

      I need to calculate aging ticket within my datasource from the start of the year


      Showing Records That Fall Within a Period of Time | Tableau Software


      I looked at the above document and it lists all the tickets but I would like to be able to see (Opened ) aging tickets monthly.


      The datasource includes start date and resolved date, so if it is resolved within the month then it will not be listed on the aging report.




      If it is opened on the 20th June and has not been resolved on the 1st July then it will be added to the report.