1 Reply Latest reply on Jul 6, 2017 11:55 AM by AB Commendatore

    Failed to sign in to Tableau Server after site-specific SAML

    Shingo Nozaki

      Hi,

       

      After setting SAML(site-specific SAML authentication only), I try to sign in to Tableau Server as Server Administrator.

      However failed to sign in with below error. If set "No SAML authentication", I can sign in to Tableau Server as Server Administrator.

      Do you know reason why I can NOT sing-in with SAML? Thank you for your support in advance.

      FailedToSingin.png

       

      <Condition>

      • Tableau Server version is 10.3
      • SAML setting: refer to attached file: TableauServerConfig.png
      • Tableau Server has 3 site(default, test, test2).
      • IdP server is NO setup yet, because I want to setup SAML only specific site.
        • 1. Re: Failed to sign in to Tableau Server after site-specific SAML
          AB Commendatore

          Hi Shingo,

           

          Unless I am misunderstanding, you will need to set up your IdP server in order to authenticate using SAML because user authentication is performed by the SAML IdP and not by Tableau. This is why when SAML authentication is disabled, you are able to log in under the local Tableau Server Administrator account. I would recommend reviewing the following documentation on configuring Tableau Server for SAML to help you complete configuration.

           

          Tableau Server Administrator Guide: SAML

           

          Good luck!
          AB