We just upgraded tableau server from version 9.3 to version 10.2.2.
We installed a new server with tableau 10.2.2 and we restored a backup taken from tableau server 9.3.
Everthing worked fine but I noticed taht if I download a workbook from tableau server (10.2.2) and I try to open it using tableau desktop (10.2.2), a messasge appears like this one:
It seams that the workbooks that have been restored to tableau Server 10.2.2 are still in version 9.3 ?
Do you have any hints why the workbooks have not been upgraded ?
Thank you for you time.
Workbooks are NOT upgraded according to the documentation: Version Compatibility Between Tableau Desktop and Tableau Server
Downloading workbooks from Tableau Server
A workbook downloaded from Tableau Server has the same version as the source version of Tableau Desktop from which it was published—if it hasn't been edited on the server.