We have two Tableau servers set up for UAT and Production. When publishing the workbook in UAT there is no issue. However, we are getting this error below when publishing to the Production server. What could be causing this? We have made no workbook changes from UAT to Prod and we are not connecting the data source that is failing to load.
There's not enough information here for the ability to properly diagnose. Does this happen upon publishing or rendering right after publishing? What is different between UAT and production? Also have a look in the desktop log and server log for any more info that may be relevant.