8 Replies Latest reply on Apr 4, 2018 12:55 AM by Vamsi Sasee

    No Tableau Server user found. class DataSourceException. Unable to connect to the server " "

    Vamsi Sasee

      Hello,

       

      We recently upgraded Tableau Server from version 9.3.1 to 10.2. We are facing a weird error. While opening few dashboard It says that

      "Try Connecting again. If the problem persists, disconnect from the data source and contact the data source owner.

       

       

      No Tableau Server user found.

      class DataSourceException.

      Unable to connect to the server "xx.xx.xx.xxx". Check that server is running and that you have access privileges to the requested database."

       

      We gave necessary permissions to the drive where tableau was installed. But still the same issue. We decommissioned the node for which we are getting error. After decommissioning the node X where we were getting the error, now it shows node Y with same error. Raised a ticket with support. No luck. Any inputs on the same?

       

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