1 Reply Latest reply on May 12, 2017 1:46 PM by Patrick A Van Der Hyde

Unknown Server Error- While connecting to Splunk

Nantha Kumar May 9, 2017 11:08 PM

Hi,

We are facing issue while opening published report in Server.

Error Message:

An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.

TableauException: Internal Error - An unexpected error occurred and the operation could not be completed.
2017-05-10 05:48:29.025 (WRKprApngZcAABFArQwAAAO6,2,1)

Would you like to reset the view?

Tableau Desktop Version: 10.1.6 & 10.1.4

Tableau Server Version: 10.1.0

Data Source: Splunk

Splunk (ODBC) Driver Version: 211

Note: We can able to see the reports which developed in Desktop lower versions (>10....)

Please help us.

1. Re: Unknown Server Error- While connecting to Splunk

Patrick A Van Der Hyde May 12, 2017 1:46 PM (in response to Nantha Kumar)

Hello Nantha,

Are you able to open the workbook in Tableau desktop and connect to the data source and render the views? The error indicates a problem connecting to the data source. If the view renders and data connectivity is fine in Tableau Desktop, I suggest republishing the view to Server and verifying data connectivity on the server with a refresh after this is complete.

Here are a few references that may assist:
Tableau Server Data Sources

If you continue to receive this error and can not determine the cause. Please contact tableau support at https://support.tableau.com

Thank you

Patrick
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Unknown Server Error- While connecting to Splunk

1. Re: Unknown Server Error- While connecting to Splunk

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