1 Reply Latest reply on Apr 4, 2017 9:04 AM by Jeff Strauss

    Number are not updating in Tableau server

    Snehasis Pradhan

      Hi Guys,

       

      I have a weird issue with Tableau reports on server.

      My report has 7-8 data extracts and 15 dashboards. Few dashboards have just crosstab displaying yesterday's transactions and most of the dashboards have line graph. displaying the same numbers.

      The wired thing is, the crosstab data is refreshing with the refresh scheduled to  run(i.e. 8am everyday), however the line graph takes a dip as its not updating the latest transaction as it was expected. It was working fine last week and this issue is happening from last 3-4 days.

      Few of the dashboards share a single extract. My extracts have the necessary credentials embedded.

      If I download the same workbook onto my desktop and refresh it, its reflecting the correct number.

       

      Any pointers on the probable issue?

       

      Thank you in advance.