I'm seeing that IE 11.0.9 users may not see a refreshed dashboard. The data displayed is from the previous day. They have to manually refresh their dashboard from the Tableau refresh button at the bottom rather than refresh their IE window. The same is not true with Chrome users. They can access the same link and the information appears just as it does for those who can log into our Tableau Server. They experience the most recent data without any manual intervention.
I've attempted to republish the dashboard but no luck improving IE user experience. I've searched the community and known issues, but haven't seen this topic mentioned anywhere.
Hi Wesley,
Have to tried changing their Cache settings? You can find instructions on how to do that here: Setting your Browser Cache
I hope this helps!
-Christina