0 Replies Latest reply on Mar 20, 2017 8:58 PM by kei chang

    Sparkler connect to Tableau online Fail

    kei chang

      i step by "SalesforceCanvasAdapterforTableau(Sparkler)_v1-04".

      when i set "sparkler.tableau.usetrustedtickets" to false step by doc,can't see connect status.

      if set to true ,status follow, someone have any solution to solve it

      ----------------------------------


        Sparkler Status


        Container Type: Tomcat
       
       
        
          Parameter     Value
        

          
          sparkler.app.statuspage    true
        

          
          sparkler.sfdc.consumersecret    **************1697
        

          
          sparkler.sfdc.emaildomainsallowed    @XXXX.com
        

          
          sparkler.sfdc.useridentifierfield    email
        

          
          sparkler.tableau.host    10az.online.tableau.com
        

          
          sparkler.tableau.issecure    true
        

          
          sparkler.tableau.port    443
        

          
          sparkler.tableau.siteroot    /#/site/org


          sparkler.tableau.test.username    XXXX@XXXX.com


          sparkler.tableau.usetrustedtickets    true
       
         Tableau Server: https://10az.online.tableau.com:443

             User: XXXX@XXXX.com
           

        
         Proxy Server: none

           

         Tableau Server Connection: [fail]

            Reason: Invalid trusted ticket.  ticket=-1