1 Reply Latest reply on Mar 14, 2017 9:47 AM by Jeff Strauss

Logon issue - Connect the tableau server on AWS cloud

Sivasankar Muthusamy Mar 14, 2017 9:22 AM

I have trouble with connecting my tableau server on AWS cloud, when I try to connect the server through tableau desktop login page spins for more than 20min and i was not sure what causing the issue ? Does anyone experienced the similar issue in connecting the server hosted on cloud ?

1. Re: Logon issue - Connect the tableau server on AWS cloud

Jeff Strauss Mar 14, 2017 9:47 AM (in response to Sivasankar Muthusamy)

It's difficult to determine, but a hunch is firewall issues. Can you have a look at your Tableau Desktop logs to see if something is timing out?
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Logon issue - Connect the tableau server on AWS cloud

1. Re: Logon issue - Connect the tableau server on AWS cloud

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