7 Replies Latest reply on Mar 6, 2017 10:50 AM by Puneet Neotia

    Published PostgreSQL DataSource

    Puneet Neotia

      Tableau Desktop v10.1

      Tableau Server v10.1

       

      PostgreSQL hosted on AWS.

       

      The Tableau Desktop Version connects to our hosted database on AWS just fine. When we publish the data source on the server we encounter error as in:

       

       

      • Could not connect to the server; Could not resolve hostname.
      • Unable to connect to the server "db.zzzz.xxx.com". Check that the server is running and that you have access privileges to the requested database.
      • create.xml
      • class DataSourceException
      • Unable to connect to the server "<<Tableau Server IP>>". Check that the server is running and that you have access privileges to the requested database.
      • Error: Unable to connect to this Tableau Server data source.

       

      Any ideas what could be going on?