2 Replies Latest reply on Feb 27, 2017 12:59 PM by Glen Robinson

    Dashboard deployment Tableau 10 when using a proxy

    jarrod smithers
    jarrod smithers Feb 22, 2017 8:29 AM

      Hi,

       

      We have our on premise Tableau deployed behind a proxy. The data source the dashboards connect to is also behind a proxy within the same internal network. When dashboards are created on the desktop client then the external connection string used is different from the internal name once the dashboard is committed to the server. As this is a common setup in enterprises how do we setup an automatic conversion of that connection string on publishing the dashboard to the server?

       

      i.e Clients use www.tableau10database.company.plc

      server uses internaldatabase.company.plc

       

      Thanks

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        • 1. Re: Dashboard deployment Tableau 10 when using a proxy
          Toby Erkson
          Toby Erkson Ambassador Feb 27, 2017 6:41 AM (in response to jarrod smithers)

          jarrod smithers wrote:

           

          ...how do we setup an automatic conversion of that connection string on publishing the dashboard to the server?

           

          i.e Clients use www.tableau10database.company.plc

          server uses internaldatabase.company.plc

           

          There isn't a way (easy or hard) that I know of.  You may want to contact Tableau Support for help on this.  Let us know what you find out

          • 2. Re: Dashboard deployment Tableau 10 when using a proxy
            Glen Robinson
            Glen Robinson Feb 27, 2017 12:59 PM (in response to jarrod smithers)

            Hi Jarrod,

            My suggestion (though its not great) is to add an entry to the Tableau Server's HOSTS file so that this is used by the server for the name resolution.

            If you open the Hosts file (in C:\windows\system32\drivers\etc and add the following entry

             

            Tableau10database.company.plc     aaa.bbb.ccc.ddd

             

            Where aaa.bbb.ccc.ddd is the IP address that you use for internaldatabase.company.plc

            This means that when the server looks up the address for Tableau10database, it will receive the IP Address for the internaldatabase

            and point to it.

            Hope this makes sense (and works for you)

            All the best

             

            Glen

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