9 Replies Latest reply on Mar 15, 2017 5:50 AM by Miikka Uosukainen

    Calculating Working Hours (excl weekends)

    johann taljaard

      Hi.
      I have been looking at the following posts trying to figure out how to calculate working hours (Mon-Fri 8am - 6pm) for individual support tickets of our Service desk.

      How to calculate business hours/minutes between two dates?

      and

      The power of NETWORKDAYS with Tableau

       

      It seems I have to somehow combine these suggestions into one. Or is there an easier way? I am no expert, so any assistance would be much appreciated.

       

      Example Input Attached.

       

      c.c

      @. Indumon

      @Dan Huff