1 Reply Latest reply on Jan 5, 2017 1:45 PM by sunitha k

    Trend of queues - sankey

    sunitha k
    sunitha k Jan 5, 2017 8:00 AM

      Suggestions on the best way to present this data in Tableau. I have attached the excel file that contains QueueName, Queue Sequence and Count of request id's

      The basic need is to create a trend to show the movement from 1st queue sequence/queue name to the 2nd queue sequence/queue name to 3rd queue sequence/queue name and so on.

      Not sure if Sankey diagram is the answer and any hints on how to get the sankey done would be great.

      Thank You

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        • 1. Re: Trend of queues - sankey
          sunitha k
          sunitha k Jan 5, 2017 1:45 PM (in response to sunitha k)

          Attached is the sample tableau package.

          Any help or direction is appreciated to show the trending of the queue names from one sequence to another to third and so on.

          Please note, I have filtered only on specific Request Id but that filter needs to be taken off eventually and instead of detailed data the data needs to be somehow aggregated.

          Thank You