2 Replies Latest reply on Dec 21, 2016 5:17 AM by Glenn H

    Top N logic question

    Glenn H

      I did some research and couldn't find it but I was wondering how Top N works with matching counts.  For example, one of our processes has no tickets with matching short descriptions so they are all set at a count of 1.  I know I'll get a question about it when presented so I'd like to have the information ahead of time.