5 Replies Latest reply on May 12, 2017 7:14 AM by shoba Hari

    Mobile App Access through Load Balancer

    Josh Witt

      Here's the deal, I've read in a couple of places where the Tableau Mobile app doesn't play well with load balancers. So, before I gave up, I figured I'd check and see if anyone has figured out a way to get the tableau app to connect to the server. Here's what it looks like:

       

      the gateway is tableau.domain.com, but within the network (or VPN) you can access it via servername,intranet.com. But, when I attempt to connect through the iphone app, to the servername- it gives me a 'server not online' error. However, I am able to connect to the server through the url in Safari.

       

      Any ideas?

       

      Thanks