4 Replies Latest reply on Mar 3, 2017 6:42 AM by Toby Erkson Branched to a new discussion.

    Unable to connect to the data source - Issue after 1 week server upgrade to V10

    Sunil Tikar

      Hi there ,

       

      Could someone please assis -  I have many sites users those are reporting this issue .When they are trying to open their reports ,the are receiving error message ( see attachement ) .. Any idea/thoughts ?

       

      It says - Org.hibernate.exception.jdbcconnectionException: could not open connection classe Data Souce exception . Unable to connect to the server " Primary gateway machine" .Check the server is running and that you have access privileges to the requested database .

       

      org.hibernate.exception.genericjdbcexception cannot open connection.jpg