2 Replies Latest reply on Nov 28, 2016 9:07 AM by Sarah Ebreo

    Maps do not display in 10.1.1

    Shivi Bhatia

      HI Team,


      We have recently downloaded and started using Tableau desktop 10.1.1 latest version.


      I am facing issue with the map as maps are not displayed and only show dots. I have searched and found to change the proxy setting but that is majorly for the Tableau server whereas mine is Tableau desktop. Also change in the proxy setting for the desktop version is not available.


      Please suggest as we need to share a dashboard with business. Also please advice as we have purchased few licenses along with the $400 for support is there a team where can reach out to for support. 


      "The online map could not be loaded" is the error i get. Tried offline maps as well but still similar issue.