5 Replies Latest reply on Jan 5, 2017 1:45 PM by C H

URL parameters for an embedded view: Resource not found error

Charles Ayotte-Trépanier Nov 23, 2016 12:12 PM

Hi,

One of our users is trying to leverage the URL parameters in an embedded view. For users having the proper permissions to see the view, it works perfectly. However, when the user do NOT have permissions to see the view, using URL parameters returns a 'Resource not found. Please check the URL and try again' blank page instead of Tableau server saying that you don't have access to the view. Users who do not have access to the view think the website is broken.

Is there any way to use URL parameters and not having this problem?

Thanks!

1. Re: URL parameters for an embedded view: Resource not found error

Toby Erkson Nov 23, 2016 12:29 PM (in response to Charles Ayotte-Trépanier)

Just to confirm, Guest Access is turned on for the Server?

Also, what version of Server are you using?
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2. Re: URL parameters for an embedded view: Resource not found error

Charles Ayotte-Trépanier Nov 25, 2016 1:58 PM (in response to Toby Erkson)

Hi Toby,

We're still on 9.2 . Guest account is enabled but I don't think it could be related to the issue as the error happens even if you copy/paste the url in a browser.

We're upgrading to v10.1 next weekend, hopefully that's going to fix the issue.

Thanks!
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3. Re: URL parameters for an embedded view: Resource not found error

C H Jan 4, 2017 2:22 PM (in response to Charles Ayotte-Trépanier)

I am having the EXACT same issue. We are using our own sites to embed the views in, and users like in your situation are thinking the site is broken causing a flood of emails asking why they can't see a view. It would be nice to be able to check the permissions then show them a page that says they do not have the needed permissions, and to contact someone to request this access. We do have guest access enabled, but the point is to prevent them from seeing all the reports.
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4. Re: URL parameters for an embedded view: Resource not found error

Russell Christopher Jan 4, 2017 3:38 PM (in response to C H)

CH, suggest you reach out to support on this one so that they are aware that it is an issue for you.
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5. Re: URL parameters for an embedded view: Resource not found error

C H Jan 5, 2017 1:45 PM (in response to Russell Christopher)

I have created the support case: 02598323. I'm making executive dashboards for some really important people at the 2nd largest telecom in US. I'm looking really bad to those people right now.... These are not technical people. If the error doesn't say permission denied, first assumption is that it's broke and so am I.
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