1 Reply Latest reply on Nov 30, 2016 5:43 AM by lenaic.ridinger

    Action filter malfunction in tableau online

    Somok Sarkar

      Hello Everyone,

       

      I am facing an issue today with a dashboard I have uploaded to the server.

       

      Eg: I have a heat map of Category (Cat A, Cat B, Cat C, Cat D) with sales unit quantity

      I have the sheet to show the Sum(Sales in $)

      I also Have a filter at top where I have Cat A, Cat B, Cat C, Cat D in the drop down.(multiple value selection option)

      Now in Tableau Online I am selecting the Cat A from the Heat Map and the Sum(Sales in $) is getting filtered by the action filter. Now I am clicking on the Cat A again to deselect. and I see the Sum(Sales in $) for all.

      Now I am selecting Cat B and Cat C from the filters (worksheet filter)and now the Sum(Sales in $) chart is blank. So it seems its holding the action filter value even though I used 'Show all values' and not the 'Leave the filter' or 'Exclude' option

       

      If I Select Cat A and Cat B now its showing the result for Cat A Sum(Sales in $) only and not the result for the both. Tableau desktop version is working as expected though.

       

      can someone please guide us where am I going wrong?