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    Determining Time Differences

    Chris Horner

      I am trying to have tableau give me the time lapse between two events that were recorded in my data base.

       

      The screen shot you see above, I'm looking to get the minute difference between Call Turned over and Warm Connection Made and Warm Connection Made to Transfer Requested.

      I've attached my workbook.  This is my first question submission so please tell me if you need anything else.

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