7 Replies Latest reply on Oct 13, 2016 6:40 PM by Obed Tsimi

    Tableau Server v10 activate license does not work

    Susi Tan

      I upgraded my tableau server to v10 few weeks ago.

      It was working fine all the time.

      Yesterday, when I logged in into the server, it's stating the server is unlicensed.

      I am sure that no one has go and deactivate the license.

      I try to activate with the trial version.

      Then I activate again with my new server license.

      I received the successful activated message.

      However, in the manage product keys and in the server setting it is still stating the license is trial license.

       

      I tried to restart the tableau server, even the machine yet nothing happen.

      I did clicked on the refresh button as well.

       

      Has anyone encounter this issue before?

       

      Regards,

       

      Susi Tan