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Hey Rahul Ahluwalia,
If you receive a subscription with this error message, there could be several reasons:
- Missing credentials: Some views are published with embedded credentials. You may receive the above error if the embedded credentials are now out-of-date, or if the view was republished without the embedded credentials.
- Database temporarily down: If the view has a live database connection and the database was temporarily down when the subscription was being generated, you might receive the above error.
- Background process timeout: By default, the background process that handles subscriptions times out after 30 minutes. In the majority of cases, this is plenty of time. However, if the background process is handling an extraordinarily large and complex dashboard, that may not be enough time. You can check the Background Tasks for Non Extracts admin view to see if that's the case. To increase the timeout threshold, use the tabadmin option subscriptions.timeout.
Have you tried out these steps yet?