How do we Categorize the Text in Tableau automatically? Suppose if we have a huge text in a Tableau field/object called Case Description in any Support ticket, We would like to parse the text that comes from the database and Pre-process the data to remove the unwanted text in the Case description field and categorize the huge number of tickets based on the keywords in the Case description field. Any inputs on this would be great. Thanks a lot !!
There's not much on text processing built into Tableau - you are pretty much limited to String Functions and unlimited amount of calculations built using these functions. Split on X, check if string contains Y, sprinkle with bunch of IF and CASE statements... those kind of things.