12 Replies Latest reply on Sep 19, 2016 7:04 PM by Tharashasank Davuluru

    Tableua desktop error while publishing report to tableau server " Can not connect to tableau server ,Please check the server name and port and try again .

    Sunil Tikar

      Hi ,


      I have a user who reported an issue that when he is trying to publish report on tableau server by following below steps

      1. Click on server tab at the top from tableau destkop

      2. clicking on Signin OR clicking on publish workbook



      9-16-2016 11-07-27 AM.jpg


      getting a text box for entering server name then  he is entering server name correctly I can ensure that in below screen (however this login screen is defferent then mine , I am getting 3 text boxes a. servername b.username c. password )



      Users login screen :-

      Users login screen.jpg


      then user receiving below error message after entering server url ( I know he is entering correct server url )


      User's error message :-

      Users error message .jpg


      User set up as Publisher on tableau server site . He is the stand alone user who is facing that issue , other users from same site can login/publish report succcessfully to tableau server using same URL for tableau server


      Any thoughts ?


      Kindly assist .


      Sunil -