1 Reply Latest reply on Sep 6, 2016 5:43 PM by Akriti Lal

    "Not authorized.  Invalid user name or password.  (Error Code 16)"

    Melissa Cuaycong

      Using Tableau 9.2 with a local workbook connected to a published data source on the Tableau Server.  Somehow, I keep getting the error message "Not authorized.  Invalid user name or password.  (Error Code 16)" when re-opening my workbook.  I can login to the Tableau server directly and see the data source just fine.

       

      Have to use Tableau 9.2 because our server is having issues with the higher versions so in order to publish to the server, we have to use the lower version.

       

      Thanks.

       

      Message was edited by: Melissa Cuaycong Solved.  On Tableau Desktop Client, went to Help-> Settings and Performance->Clear Saved Server Sign-Ins That did the trick.