We have some dashboards connected to SAP Hana.
There is an issue with the HANA password expiry. When a user accesses Tableau dashboard connected to HANA and if his HANA password is expired and needs to be recreated, Tableau server doesn't give any notification that the password is expired and in this process the user blocks his password by entering it repeatedly.
Pls if there is a way we can notify the user that the password is expired? that would be very helpful for us. Kindly advise.
What error do you get when you try to login with SAP tools? What about via Tableau Desktop?
If HANA's driver provides a specific error then there is a chance we can handle this. File a support case with this ask.