11 Replies Latest reply on Jul 20, 2016 1:05 PM by Matt Coles

    Not getting the 30 odd emails with the VizAlerts demo dash

    Harsha Tatikonda

      Hi Matt,

       

           I get the following message. Why is the address splitting? and the 30 emails that it is supposed to send, its not sending any.

       

      2016-07-20 10:13:27 - [DEBUG] - addresses_are_invalid - Validating email field

      alue: harsha.tatikonda@xxx.com

      2016-07-20 10:13:27 - [DEBUG] - addresses_are_invalid - Validating presumed ema

      l address: harsha.tatikonda@xxx.com

      2016-07-20 10:13:27 - [DEBUG] - address_is_invalid - Splitting Address: localpa

      t, domainname, host, toplevel: harsha.tatikonda,xxx.com,xxx,com

      2016-07-20 10:13:27 - [DEBUG] - address_is_invalid - Removing other characters

      rom address: localpart, host: harshatatikonda,xxx

      2016-07-20 10:13:27 - [DEBUG] - addresses_are_invalid - Validating email field

      alue: tableau-test@xxx.com

      2016-07-20 10:13:27 - [DEBUG] - addresses_are_invalid - Validating presumed ema

      l address: tableau-test@xxx.com

      2016-07-20 10:13:27 - [DEBUG] - address_is_invalid - Splitting Address: localpa

      t, domainname, host, toplevel: tableau-test,xxx.com,xxx,com

      2016-07-20 10:13:27 - [DEBUG] - address_is_invalid - Removing other characters

      rom address: localpart, host: tableautest,xxx

       

       

       

       

       

       

      2016-07-20 10:13:57 - [DEBUG] - send_email - email body: VizAlerts was unable to

      process this view due to the following error:<br>Alert was triggered, but encou

      ntered a failure getting data/image references:<br> Unable to render VIZ_PDF(Viz

      AlertsDemo/Product?Region=West|filename=WestSales|mergepdf) with error:<br> Unab

      le to get vizdata from url https://tabserv/views/VizAlertsDemo/Product?R

      egion=West&amp;:format=pdf&amp;:refresh=y. Cause: HTTPSConnectionPool(host='mer1

      -tableaugt1', port=443): Read timed out. (read timeout=30)<br><br><b>Details:</b

      ><br><br><b>View URL:</b> <a href="http://tabserv/views/VizAlertsDemo/Pr

      oduct?Region=West">http://tabserv/views/VizAlertsDemo/Product?Region=Wes

      t<a><br><b>Subscriber:</b> <a href="mailto:harsha.tatikonda@xxx.com">harsha.tat

      ikonda</a><br><b>View Owner:</b> <a href="mailto:harsha.tatikonda@xxx.com">hars

      ha.tatikonda</a><br><b>Site Id:</b> Default<br><b>Project:</b> default

       

       

      any input?