We've faced an issue with map @Tableau server. Tableau server does not show map when the number of dots @symbol map chart excides a certain level. i.e. when you show all dots the map does not appear (see 1st screen below) while if you filter out to reduce # of dots (without changing zoom) the map appears on Tableau web server (see 2nd screen below). Such an issue is not reproduced at Tableau desktop (i.e. map appears with any number of dots at the chart). Could you please advice how can we fix it?
It may be due to a server-side rendering vs a client-side one:
To test it you may trigger either client-side or server-side rendering
by using ?:render=true / false URL parameter as described in the help.