Hello - I have a extract published to our Tableau Server which users use constantly for years. I am now experiencing an issue where it takes approx. 9+ minutes to connect to the Tableau Server. We are running Tableau 9.3.1 in both Production and DEV. In Dev it takes approx. 10 seconds to connect opposed to 9+ minutes in production. Are there any processes on the Server I can check that may be causing this issue?
I'm sorry you're experiencing these slow performances.
Could you please check the following link?
I'm sure it could help you improve the quickness of Tableau Server