we have recently upgraded to tableau 9.3 on windows. we are using load balancer setup and our tableau server access URL is <<https://load-balancer.com>>. If I try to connect to tableau server from 9.3 desktop I get an error Cannot connect to Tableau Server. Please check the server name and port and try again.
I can connect to the same URL from tableau 9.2 desktop from the same host. Please let me know if there are any special requirements for tableau desktop to work with SAML and Loadbalancer .
If you can connect from Desktop 9.2 but not 9.3, this might be a certificate issue. Take a look at the desktop log file to see if there are any clues.